Our platform tracks all claim milestones: intimation, document submission, surveys, approvals, and payments. Auto-reminders, recorded follow-ups, and timed escalations keep you informed. Coordination across 36+ insurers and service providers reduces delays. Complex claims are managed with responsibility matrices, evidence maps, and target timelines. Lessons learned are recorded to improve future claims. End goal: fair settlement credited efficiently with a clear close-out report. Dedicated managers track SLAs, compile definitive documentation packs, and ensure underwriters process files without back-and-forth. Payments are reconciled, documentation closed, and lessons recorded for better resilience. Experience is organized, predictable, and efficient.